FAQ

Which ability level am I?

I've put together a little rating system to help you know which Purl Foundry pattern to choose.

Below are some of the skills used in each level. Of course, if you feel up to a challenge and want to take on a pattern that beyond your skill level, go for it! That's how we grow and learn. We've included plenty of tutorial links to help you along the way and if you're really stuck, we're only an email or dm away.

  • Beginner - I'm fresh to this knitting game, so let's stick to the basics: Knit, purl, cast on, bind off.
  • Intermediate - I'm ready to move beyond scarves and squares: Knit, purl, cast on, bind off, pick up and knit, knitting in the round, increases/decreases.
  • Advanced - I've go the basics nailed and while I'm no expert, I'm hungry for texture and interesting details. Maybe even some shaping: Knit, purl, cast on, bind off, pick up and knit, knitting in the round, increases/decreases, cables, seaming.
  • Confident - While there's still plenty to learn, I can confidently veer from patterns and put my own spin on things: All of the above, plus short rows.

 

I've exceeded my download count but forgot to save the file. Help!

No problem. Just email or dm me and I'll reset the count for you to give you another five attempts.

How are the patterns sent to me?

If you have purchased a PDF pattern, a download link will be emailed to you and you can access the pattern from there. You only have five clicks available of this link though, so please be sure to save the file on your computer or somewhere safe. Of course, life happens and we can reset this count for you if things go awry.

If you've purchased a printed pattern, then they will be couriered to you (if you're in NZ) via Aramex. If you live outside of NZ, they will be sent via the mail. It could be rather slow if you're outside NZ and I'm really sorry about that. The courier fee for shipping outside of NZ costs more than the pattern does, so this is the best way to send it to you. But if we get a sizeable volume happening to some countries, we'll definitely get to work on faster solutions for you.

How many people work at Purl Foundry?

Just me (Katrina)! I contract out the tech editing and some of the photography work, but everything else is up to me. My husband is an IT guy so he's pretty handy to have around. He also runs his own business and we enjoy supporting each other in our endeavours, so he's part of the Purl Foundry team in that regard.

How long will my printed patterns take to arrive?

NZ deliveries are sent with Aramex and will take 1-3 working days to arrive. If you are at a rural delivery address, then it'll go with standard NZ Post and could take up to a week.

For addresses outside NZ, they are sent via NZ Post airmail and will take 7-10 working days to arrive.